This morning, we submitted our application to the Reserve Bank of India's Inter-operable Regulatory Sandbox.
The proposal is simple in concept. Hospitals that have delivered care under cashless health insurance, and whose claims have been approved by the insurer, wait months to receive payment. They have earned that money. The approval exists. The obligation is confirmed. The money simply does not arrive.
That gap has consequences. For hospitals trying to stay operational. For patients who depend on those hospitals staying in insurance networks. For a health system that needs its providers financially stable to function.
We think there is a way to close it. We have spent months working through the regulatory architecture, the data infrastructure, and the stakeholder ecosystem to understand whether it is viable. We believe it is. The application we filed today is our formal request to test that belief in a supervised, controlled environment with real transactions.
We are not announcing a product. We are not announcing a timeline. We are announcing that we asked the question, officially, to the regulator whose answer matters most.
The problem is real. It is large. It has been unaddressed for too long. We are glad to be working on it.
More when there is more to say.